Payment Policy

At Laura & Paul London, we offer several secure and convenient payment options to make your shopping experience as smooth as possible.
Please note that available payment methods may vary depending on your country or region. It is the customer’s responsibility to check which options are supported in their location before completing a purchase.

Accepted Payment Methods

We currently accept the following payment methods:

  • Credit and Debit Cards (Visa, Mastercard)

  • Apple Pay

  • Google Pay

  • Shop Pay

All transactions are processed in a secure environment to ensure the protection of your data.

Payment Security

All payments are processed via a secure SSL-encrypted connection.
This means that all sensitive payment information — such as card numbers or authentication data — is transmitted securely and cannot be intercepted by third parties.

For your safety, Laura & Paul London does not store or have access to your complete payment details. All transactions are handled directly by our trusted payment providers who comply with PCI DSS (Payment Card Industry Data Security Standard) regulations.

Payment Processing

Orders are processed only after successful payment confirmation.
Once your payment has been received, you will automatically receive an order confirmation email containing your order details.

If your payment fails or is declined, the order will not be processed, and no products will be shipped.
Please double-check that all payment and billing information is correct before completing your purchase.

Refunds

If you are eligible for a refund (for example, following an approved return under our Return Policy), your refund will be issued to the original payment method used at checkout.
Refunds are typically processed within 14 days after the returned item has been received and approved.

Please note:

  • Shipping fees, customs duties, and handling costs are non-refundable.

  • Refund processing times may vary depending on your bank or payment provider.

Contact

If you have any questions or issues regarding your payment or refund, please contact our support team at:
Email: info@laurapaullondon.com